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Computer inner workings in the neon light

Custom PC Warranty

Limited Warranty for Custom Computer

 

   We appreciate your trust in our custom PC builds, and we are confident that you will enjoy a reliable computing experience. To ensure your satisfaction, we provide this limited warranty that covers the specified components and services of your prebuilt computer.

Warranty Coverage:

  1. Duration: This warranty is valid for a period of 90 Days from the date of purchase. 

  2. Coverage: This warranty covers defects in materials and workmanship for the following components:

    • Central Processing Unit (CPU)

    • Graphics Processing Unit (GPU)

    • Motherboard

    • Random Access Memory (RAM)

    • Storage Drive (HDD/SSD)

    • Power Supply Unit (PSU)

    • Cooling System

    • Chassis

    Additionally, the warranty includes labor for diagnosing and repairing covered components.

 

Warranty Exclusions:

This limited warranty does not cover:

  1. Damage resulting from accidents, misuse, abuse, or neglect.

  2. Modification or unauthorized repairs.

  3. Consumable parts, such as batteries or cosmetic items.

  4. Software-related issues, including viruses and malware.

  5. Third-party peripherals and accessories not originally included with the prebuilt computer.

 

How to Obtain Warranty Service:

In the event of a covered issue, please follow these steps to obtain warranty service:

  1. Contact us as soon as possible at (Contact Us Page) to troubleshoot the issue remotely.

  2. If the issue persists, you may be required to bring back in the computer. 

 

Upon receiving the product, we will diagnose the issue and, if necessary, repair or replace the defective components at no cost. 

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